Interview Synthesis — Top Problems (Ranked)
Ranking is based on the interview synthesis: Severity × Frequency × Leverage (each 1–5). Evidence quotes were translated to English where needed and cleaned of record IDs / copy‑paste artifacts.
Top 10 Problems (Ranked by Severity × Frequency × Leverage)
| Rank | Problem | Who it affects | Severity | Frequency | Leverage |
|---|---|---|---|---|---|
| 1 | Lack of efficient cross‑lesson memory and context | Tutors (primarily), also learners | 5 | 5 | 5 |
| 2 | No formal progress tracking / visibility | Learners (motivation), tutors (retention) | 4 | 4 | 5 |
| 3 | Unpaid and time‑consuming lesson preparation | Tutors | 4 | 4 | 4 |
| 4 | Platform policy + economic frictions | Tutors (earnings/workflow), learners (continuity) | 4 | 3 | 4 |
| 5 | AI/automation trust + reliability issues | Tutors (workflow), learners (feedback quality) | 3 | 3 | 4 |
| 6 | Motivation + retention challenges | Learners (motivation), tutors (income) | 3 | 3 | 4 |
| 7 | Homework avoidance / low out‑of‑class practice | Learners (progress), tutors (lesson efficiency) | 3 | 4 | 3 |
| 8 | Beginner‑specific challenges (L1 distance, planning, English use) | Tutors + beginners | 3 | 3 | 3 |
| 9 | Accent/pronunciation/regional variation | Learners + tutors | 2 | 2 | 3 |
| 10 | Platform discoverability + student acquisition | Tutors (business growth) | 2 | 2 | 2 |
Evidence (Representative Quotes)
1) Cross‑lesson memory and context
“I started keeping track—like a notebook with each person’s name who takes classes regularly—so I can organize myself… I completely forget what I talked about in a lesson.” — Ana Livia
2) Progress tracking and visibility
“It’s much easier to see the problems than the progress… It’s harder to notice—for the learner and the teacher.” — Robert (plus corroboration from multiple teachers)
3) Unpaid prep time
“Sometimes I spend an hour planning… planning for beginners is what takes up the most time.” — Tutor
4) Platform policy and economics
“They take 100% commission on the trial lesson… that’s extremely high—absurd.” — Euclecia
5) AI limitations and trust
“It’s not 100% perfect or reliable. I always have to review what was done before I send it to the student.” — Tony
6) Motivation and retention
“Keep the momentum going… when people get tired of their own learning process, you have to readjust.” — Tutor
7) Homework avoidance
“Most people who come to talk to me say they don’t want a class… they just want to talk.” — Júnior
8) Beginner challenges
“With beginners, it’s more complicated… planning for beginners is what takes up the most time.” — Tutor
9) Accent and regional variation
“It’s better to focus on the accent of the country where the learner is… I’d share my screen and show the words where the accent stands out.” — Tutor
10) Discoverability and acquisition
“Maybe a notification bar from LinkedIn or another platform…” — Tutor
Key Takeaways
- The top 3 problems (cross‑lesson memory, progress visibility, unpaid prep) show up across most tutor workflows and have the highest potential impact.
- Problems #1–#2 map directly to the “Retention Maximizers” segment’s core pains.
- High‑leverage opportunities are mostly workflow + automation improvements, not new teaching methodologies.